Effective April 2026
We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
01
Information We Collect
Personal details
Full name, phone number (WhatsApp), and email address.
Delivery information
Complete delivery address (Hostel, Apartment, or Home) and location details.
KYC / Identity verification
A valid Government-issued ID (Aadhaar Card, Driving License, or Passport) collected at booking or delivery.
02
How We Use Your Information
Order processing
To confirm, process, and deliver your gaming console rental order.
Identity verification
To verify your identity and age, securing our equipment and preventing fraud or theft.
Communication
To reach you regarding delivery timings, extensions, or technical support via WhatsApp or phone.
Deposit refunds
To process your security deposit refunds efficiently.
03
Data Protection & Security
No selling of data
We do not sell, rent, or trade your personal information or ID proofs to any third-party marketing companies.
Secure storage
KYC documents and personal details are stored securely, accessible only to authorized Lobby Gaming personnel.
04
Third-Party Services
Used for communication and booking confirmation. Your interactions on WhatsApp are also governed by WhatsApp's own privacy policy.
UPI / Bank transfers
Transaction data is securely handled by your respective banking apps — we do not store payment credentials.
05
Data Retention & Your Rights
Retention period
We retain your personal information and ID proof only for as long as necessary to complete your rental cycle and ensure safe return of equipment.
Right to deletion
Once the rental period is over and equipment is returned, you can request permanent deletion of your KYC document by contacting us.
06
Changes to This Policy
Policy updates
Lobby Gaming reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with an updated Effective Date.
www.lobbygamepartner.com