Legal
By booking our gaming rental services, you agree to the following terms. Please read them carefully before confirming your booking.
01
Booking & KYC
Identity Verification
Valid ID Required
Customers must provide an original, valid Government-issued ID (Aadhaar Card, Driving License, or Passport) at the time of delivery. The name on the booking must match the ID.
Age Requirement
You must be 18 years or older to rent our equipment. Minors must have a parent or legal guardian book on their behalf and accept full responsibility.
Address Verification
Equipment will only be delivered to the verified address provided during booking (Hostel, Apartment, or Home).
02
Payment
Rental Fees
Rental Fees
The total rental amount (e.g., 12-hour or 24-hour package fee) must be paid in full before or at the time of delivery to confirm your booking.
03
Equipment Usage
Care & Handling
Safe Placement
The console and monitor must be placed on a flat, stable, and clean surface (e.g., a table or desk). Do not place the console on beds, blankets, or soft surfaces that can block the cooling vents.
Liquid & Food
Keep all food and liquids away from the console, monitor, and controllers.
Proper Shutdown
You must completely shut down the console using the controller menu (Power → Turn Off Console) before unplugging it. Never turn off the main switch while the console light is on or blinking.
No Tampering
Customers are not allowed to open, modify, or tamper with the hardware, warranty seals, or pre-installed software/accounts.
04
Damages & Penalties
Loss & Liability
Physical Damage
Any physical damage to the console, monitor, controllers, or cables (e.g., drops, liquid spills, broken analog sticks) will result in a strict penalty. The customer is fully liable to pay the actual repair or replacement cost immediately.
Improper Shutdown Penalty
Pulling the plug directly while the console is running damages the hard drive and software. A penalty will be charged if the console is found to have been improperly shut down.
Lost Items
If any equipment (including cables and bags) is lost or stolen while in your possession, you are strictly liable to pay the full market replacement value of the items.
05
Delivery & Returns
Extensions & Late Fees
Punctuality
Our team will deliver and pick up the setup at the pre-agreed timings. Please ensure you are available at the location.
Late Returns
If you fail to return the equipment at the end of your rental period, a late fee will be charged (calculated on an hourly basis).
Extensions
If you wish to extend your gaming time, you must inform our team at least 2 hours before your current rental period ends. Extensions are subject to availability.
06
Game Accounts
Privacy & Access
Account Usage
Lobby Gaming provides access to our pre-loaded game libraries (PS Plus / Game Pass). Customers must not change passwords, delete main profiles, or make unauthorized purchases using our accounts.
Right to Refuse
Lobby Gaming reserves the right to refuse service or cancel a booking at any time if these terms are violated or if we suspect fraudulent activity.
Lobby Gaming · Kannur · All rights reserved